Terms & Conditions

Terms & Conditions

1. INTRODUCTION

This document contains the conditions governing the use of this website and purchasing conditions. Please read these Terms and our Privacy Statement before placing an order. By using this web site or place an order through it, agree to the Terms and our Privacy Statement if you disagree, you should not make any order. These Terms may be modified, so you should read before making an order. If you have any questions regarding the conditions of purchase or the privacy policy you may contact us through our contact form. This website belongs to: AVILASA SANCHO SL CIF: ESB85897304 C / Marbella, 46 28034. MADRID.

2. USE OF OUR WEB SITE

These Terms are the only conditions applicable to use of this website and supersede any other. You represent that, to make you order, you have read and accept without reservations the present conditions. By using this site you agree that:

  1. You can not make any order speculative, false or fraudulent.
  2. We also compel you to provide us with reasonable certainty email address, mailing address and / or other contact details and consent that we may use this information to contact you if necessary. We will not make marketing communications, except that you have voluntarily enrolled in our Newsletter, where you can always unsubscribe communicating so easily. If you are not subscribed to the newsletter, the information you provide on your order will only be used for the purpose of management of you order.
  3. If you do not provide us all the information we need, we can not take you order.
  4. When ordering through this website, you warrant that you are 18 years and have legal capacity.

3. SHIPPING

Do not ship to PO Boxes, so we need to detail the exact address of delivery.

Some of the products sold on this website are in order, that is, once the order by the customer, we will place an order corresponding to the local distributor. When ordering request waiting time can be increased in 7 to 10 business days. In any case, this information is clearly marked on the page of each product.

4. SALE

There is no contract until we have not accepted the request. If you order is not accepted, the amount thereof shall be refunded. Once an order confirming to receive an email that we received your application. Note that this does not mean that you order has been accepted. In the event that your order has one or more products that do not have in stock we will notify you if you want to choose other, choose not to substitute you repay the amount of such items and you will manage the delivery of the rest.

5. STOCK

All orders are subject to stock at that time. In the case of not having the product you requested can offer substitutes of equal or different price. We reserve the right to withdraw any products from the site at any time. We accept no responsibility for the fact remove or modify any product or Web site content, or failure to process an order once we have sent confirmation.

6. DELIVERY

The average delivery time is 2 working days. If for some reason we can not meet the deadline, we will inform you of this fact and give you the option to proceed with the purchase or cancel the order.

7. PAYMENT

The price of the products will be as stipulated at any time on our website , except in cases of obvious error . Although we try to ensure that all prices listed on the website are accurate , errors may occur . If we discover an error in the price of the products you ‘ve ordered , we will inform you as soon as possible and give you the option of reconfirming you order at the correct price or canceling it . If we are unable to contact you, the order will be canceled and the amounts that would have been paid will be refunded in full . The cheapest website exclude VAT and postage in Spain . Prices may change at any time. When making a payment card that is confirm you ownership. Cards “payment” will be subject to validation checks and authorization by the entities. In accordance with current legislation in Spain , all purchases made ​​through the Web site will be subject to Value Added Tax (VAT), except those bound for Andorra, Canary Islands, Ceuta and Melilla.

8. POLICY CHANGES AND RETURNS

8.1. CHANGES & RETURNS of OUR SURGICAL CAPS

As a general rule, no changes or returns of our products are allowed.

We manufacture each of our products especially for each customer and once the order is received, we do not work with stock. For this reason, changes or returns are not accepted whether or not the products are personalized.

In any case, the satisfaction of our customers is essential for medical-cap.com, contact us in case we could find a solution.

If you have received your product with any fault or tare, we will be happy to send you a new unit or make a return.

Due to the very nature of personalized products, it is not possible to exchange or return customized products.

8.2. CHANGES & RETURNS of ANATOMIE SURGICAL CAPS or CALZURO clogs

We offer the possibility of making the exchange and return of these products in the following 14 calendar days to the reception of the same following the current regulations.

To request a change you must first contact us to indicate what change you want to make.

In the event that the new product you want is of an amount greater than the one you initially bought, you must take care of the difference. In case the amount is lower, we will refund the difference.

Once the change is clarified, you will have to send us the product you want to change through Post or another transport company with a tracking number so that it does not get lost and on the other, you will be responsible for the new shipping costs.

It is important to note that the product you send us must be in perfect condition and unused and perfectly clean, especially the sole of the clogs. Also, you must send all the packaging and labels sent with the product and make sure that the shipping packaging will protect it sufficiently so that it does not suffer any damage. Otherwise, we cannot change the product.

You therefore have the right of withdrawal that we explain in full detail on our General Purchase Conditions page.

If you are not satisfied with the purchase made, you can return your order within 14 calendar days of receiving it.

In the cases in which you consider that at the time of delivery the product has a manufacturing defect or defect, you should contact us immediately through our Contact Form indicating the damage suffered. (We inform you that all the product sent is carefully reviewed to avoid these situations). You must return the product to the address we will indicate before 14 days after receipt. We will carefully examine the returned product and we will notify you if the return or replacement of the product is appropriate. A new product will be sent to you at no extra charge.

8.3. Custom Products or by demand

Orders for personalized products such as surgical caps or others, or products by demand do not accept changes or returns due to their personalized nature.

Likewise, once the order of customized products has been placed or upon request, no total or partial cancellations will be accepted.

8.4. Exchanges and Returns from the Canary Islands, Ceuta, Melilla and non-EU countries or areas
The customer will be responsible for any customs expenses generated, both for the original shipment to the address initially provided, the second shipment – the return of the merchandise – and the customs costs generated in the third shipment.

9. DISCLAIMER

Our liability in connection with any product purchased on this website is strictly limited to the purchase price of that article.

10. WRITTEN COMMUNICATIONS

By using this site, you agree that communications are via e-mail. Will received notifications for 24 hours after an e-mail sent or three days after the date of posting of any letter. If you think not having received them please contact us via the contact form.

11. SEVERABILITY

If any of these conditions or any provisions were held invalid, illegal or unenforceable in any action by the competent authority, be severed from the remaining terms and provisions shall remain valid insofar as permitted by law.

12. OUR RIGHT TO MODIFY THESE CONDITIONS

We reserve the right to change these conditions at any time. You will be subject to the policies and conditions in force at the time of each order made, unless by law or governmental authority we should make changes to these policies, Conditions or Privacy Statement, in which case it will apply also to orders that had previously done.

13. LAW AND JURISDICTION

Sales of products through our website are governed by Spanish law. Any dispute arising shall be submitted to the non exclusive jurisdiction of the courts of Madrid. As a consumer, nothing in this clause shall affect the rights as such legislation would recognize the Print view.

14. DISTRIBUTION LIST

When purchasing one of our products will add to our distribution list to inform you of the latest developments. You can request removal at any time by sending an email to info@medical-cap.com with the subject: Low or by clicking the link that comes in the bottom of any of our newsletters.

15. SHIPPING TO THE CANARY ISLANDS, Ceuta, Melilla

When shipping to the Canary Islands, Ceuta and Melilla will deduct the VAT that has been applied automatically.

Prices do not include applicable local tax (IGIC, IPSI) that will face the package collection.

The recipient will be responsible for all import charges and taxes generated in the office of destination, whether it delivers the goods as if she takes over.

16. INFORMATION ON PAYMENT OF TAXES AND EXPENSES OF CUSTOMS IMPORT.

The recipient will be responsible for all import charges and taxes generated in the office of destination, whether it delivers the goods as if she takes over.

Return Policy

Medical-Cap.com guarantees you a receipt of purchase if not satisfied, you return the item.
The refund will amount only to the price of the item, without adding transportation costs or other expenses which always run by the buyer
When you place an order you are making an outright purchase and therefore the amount will be deducted from the card you made the payment, therefore you can not cancel the order once you’ve confirmed.
You can, after receiving the purchase, exchange it within fourteen (14) days of receipt. To proceed to exchange or refund is required to:

  • The product should not be used.
  • To be sent in the same condition as received.
  • You have to bring our office within 14 days from the date you received the order. To request a change, please contact us telling us the reasons why you request the change. The costs of returning an item will run on your own.

After reviewing the article will inform you if you have the right to change, which shall take place as soon as possible.

No such exchange or return products that are not in the same condition you received them. Once received and verified the product if you requested was a change because the item was defective, we will resend you a no cost, using the same service on your purchase. That is, you will not have to pay shipping because we ship free of charge.Changes can only handle products purchased in our online store. How I can make a return of my order? If, after receipt of purchase are not satisfied, you can change size or color within fourteen (14) days of receipt.
Where you consider that at the time of delivery the product has some defect or manufacturing defect, you must contact us immediately through our contact form indicating the damage suffered. (Please note that all product shipped is carefully reviewed to avoid these situations). You must return the product to our address within 14 days of receipt. Proceed to carefully examine the returned product and will inform you by e-mail within a reasonable time whether any refund or replacement thereof. The refund or replacement item must be made as soon as possible. You will receive a new product free of defects at no extra charge. In the event that they were not stock, we will contact you to choose another item or return the amount paid. The returning shipping either by change of model or item refund shall be for your account. In no event and under no circumstances accept freight collect shipments. In no case may obtain a refund of money on promotion or discounted items.
If you have any questions, please contact us through our contact form.
You can not make a change from an article by another, changes can be made only if it is defective. If you want other items will have to make a new purchase.

 

Privacy And Protection of personal data

Privacy and protection of personal data AVILASA SANCHO SL warrants treated as confidential the data provided by users of this website.It also ensures that the server where the data stored and treated with appropriate security measures to prevent access by unauthorized third parties.To do this, AVILASA SANCHO SL has implemented security measures for technical and organizational as established in Royal Decree 994/1999 of 11 June.In compliance with the provisions of Law 15/1999 of December 13, Protection of Personal Data (“Data Protection Act”), AVILASA SANCHO SL reports that with the completion of the forms of contact and acceptance of the conditions on the same set by clicking the blank box next to the information on file creation and purpose, your personal data will be stored and processed in files owned by AVILASA SANCHO SL Each form also indicates by asterisk, those fields that are considered mandatory for AVILASA SANCHO SL can accommodate your request in each case.You may exercise your right of access, rectification, cancellation and opposition by sending the appropriate request to the following email address info@medical-cap.com AVILASA SANCHO SL reports that it performs checks on the accuracy of the data, so it is the responsibility of facilitate correct user thereof.

Privacy And Protection of personal data

Privacy and protection of personal data AVILASA SANCHO SL warrants treated as confidential the data provided by users of this website. It also ensures that the server where the data stored and treated with appropriate security measures to prevent access by unauthorized third parties. To do this, AVILASA SANCHO SL has implemented security measures for technical and organizational as established in Royal Decree 994/1999 of 11 June. In compliance with the provisions of Law 15/1999 of December 13, Protection of Personal Data (“Data Protection Act”), AVILASA SANCHO SL reports that with the completion of the forms of contact and acceptance of the conditions on the same set by clicking the blank box next to the information on file creation and purpose, your personal data will be stored and processed in files owned by AVILASA SANCHO SL Each form also indicates by asterisk, those fields that are considered mandatory for AVILASA SANCHO SL can accommodate your request in each case. You may exercise your right of access, rectification, cancellation and opposition by sending the appropriate request to the following email address info@medical-cap.com AVILASA SANCHO SL reports that it performs checks on the accuracy of the data, so it is the responsibility of facilitate correct user thereof.

Madrid, May 2012.